If you're wishing to change your password and have signed in with a social login, you'll need to 'sign up' for a new WeTransfer account, using the same email address as your social login, to create a password.ĭon't worry, you're not actually creating a new account, our system will recognise your email address and automatically link your password to your existing account. If you wish to change the email address on your account please reach out to our support team via this link. The reason for this is that it is linked to your account on either Google, Apple, or Slack. You cannot change the email address in your account settings. For example, Continue with Google or Continue with Apple. To log in, you just need to click the relevant button. Because you do not yet have a password set with WeTransfer, requesting a new password via the login screen will not work. In case you wish to add a password to your account please see below. You do not have a password set by default. so there is no need to verify your email address. When you sign up, your account is automatically verified by either Google, Apple or Slack. To access and personalize your WeTransfer Plus account, follow these steps: Open a Web browser and go to On the left side of the Send Up to 2GB dialogue box, click the Plus tab. This button, to be exact: The appearance of your account will vary according to your subscription plan. A drop-down menu will appear and you can click on 'Log out'. Integrates with Giphy, Figma, Dropbox, Google Docs, and more. WeTransfer Plus provides you with an account the free service doesn’t use accounts which you can personalize. If for whatever reason, you need to log out of your account, you can head to the top right corner of the page and click on your name. Embed files, links, and docs for strategy decks, design handoffs, brainstorms, research gathering. Share your work in realtime and collaborate with reactions, comments, and Slack integration. There is the traditional way of adding an email address and password, or perhaps you are one of those folks on the vanguard of technology who instead chose to sign up by using a Google, Apple, or Slack login? We call these social logins and the way they work is slightly different from the old method of using an email and password. Fast, collaborative presentations for creative teams. When you signed up for your WeTransfer account (seems like it was just yesterday, right?), you were given the option to choose from a couple of different ways to log in to your account. How to add a password to your account Login options when signing-up Collect is the simplest way to bring all your inspiration together. All your inspiration, always within reach. So what's the difference if you sign up with a social login? WeTransfer gives you everything you need to get from first draft to final delivery. TL DR? If you signed up with a Google, Apple, or Slack login then you have no password set by default and therefore will not receive any password reset emails!
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